February 5, 2012

If I tweet about my Car Insurance Company and they are not listening, do I make a sound?

CGU-Twitter-Car-insurance-complaint1Last week I sent this tweet venting my frustrations at how long CGU Insurance have kept me waiting for finalization of my car insurance claim…


Background – In May, my car got trashed by a hail storm in Melbourne and After much back and forward it has been written off.

So the good, is I don’t have to go through the headache of getting it repaired, the bad – I love my car… and to add insult to injury, I’d spent $900 replacing the radiator 2 weeks before the attack of the killer hail storm occurred.

Anyway…  enough about me!

So my tweet was actually to see if CGU are monitoring their social media presence.

Verdict is no they are not.

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